RICHARD BROWN

Qualitative research, sociology, customer closeness programmes, social research.

My wonderful wife, my little lads, grilling meat outside, blue skies on cold days, taking photos, anything vintage, football, good natured debates, raiding charity shops, keeping fit, getting carried away, curry, laughter.

Determination, enthusiasm, an inexhaustible desire to explore people’s attitudes and behaviours, action focused research and a wry smile now and again.